Portal Of Electronic Services of the Ministry of Economy of the SR https://portal.mhsr.sk

[Displaying the optimized version of the site for poor sighted people or specialized or older browsers.] Go to the origin version...


Keep on reading or skip to main menu. Other possibilities: Go to Search or Footer.




ES24 Information for providers, recipients of services and consumers on their rights and obligations in electronic commerce and in sale of goods or provision of services under remote contracts or contracts executed outside the business premises of the seller

Created on: 03.09.2015     Updated on: 13.11.2017

The Ministry of Economy of the Slovak Republic (MoE SR) provides information on international cooperation in electronic commerce and services in the internal market. Providers, recipients of services and consumers are provided with assistance and information on rights and obligations under applicable laws, in particular on:

  • Contractual rights and obligations, handling of complaints and claims, compensation of damages claims and dispute resolution,
  • The institutions, associations or public administration authorities, from which they may obtain further information or assistance.

Within the service, applicants have the opportunity to request information on electronic commerce electronically.

Administrative fees
The service is free of charge.

Attachments
The application does not require an attachment.

Legislation
  • Act No 22/2004 Coll. on electronic commerce, as amended
  • Act No 136/2010 Coll. on services in the internal market, and on the amendment of certain laws as amended
  • Act No 102/2014 Coll. on the protection of consumers in sale of goods or provision of services under remote contracts or contracts executed outside the business premises of the seller, as amended
  • Act No 211/2000 Coll. on free access to information, as amended

Users

Business, Citizen

Manual

When using the service, please, follow this procedure:

  • View published documents containing information on rights and obligations in electronic commerce.
  • Where appropriate, submit a request for disclosure of information on the rights and obligations in electronic commerce.
  • Receive required information to your electronic mailbox (www.slovensko.sk).

Electronic service manual
Electronic manual [.pdf, 1,46 MB]


Service options


Submissions

 

Keep on reading or skip to main menu. Other possibilities: Go to Search or Footer.



 version 2.0.9

Up